sherlock.

Give support agents
clear limits.

Build voice checks and action rules into your AI support workflow. Sherlock connects caller evidence to policy decisions and execution controls. Your team can review why an action went ahead.

sherlock.AI support workflowDesign preview

From a caller request
to a checked action.

Check the caller’s voice.
Apply rules to the request.
Review the action taken.

Build a support workflow Local graph design.
Publish supported module operations.
FrontdoorCustomer conversation
VoiceprintVoice evidence
PassportAuthenticate identity
PolicyAuthorize the action
GateParameter-bound permit
BridgeDemo tool execution
Pulse · Decision contextLedger · Evidence trail

THE BUILDING BLOCKS BEHIND A CHECKED SUPPORT ACTION.

FrontdoorVoiceprintPulsePassportPolicyRelayGateBridgeLedger

Keep your app.
Add the checks.

Call supported checks from your existing support app, connect them in the visual editor, or work with our engineers on implementation.

Add checks to
your support app.

Call voice verification and policy evaluation from your own code. Use a scoped API key for supported module operations while keeping orchestration in your app.

  • Independent module endpoints
  • Scoped, revocable API keys
  • Your own logic layer

Build a reusable
support flow.

Connect the supported checks your agent needs. Configure their inputs and publish a versioned workflow with its own API URL and scoped key.

  • A visual workflow canvas
  • Versioned system snapshots
  • A dedicated URL + API key

Plan the integration
with our engineers.

Work with an engineer to map your support workflow, define its action controls and build the integration around your requirements.

  • Discovery and consulting
  • Custom implementation
  • Documentation and handover
Explore engineering support

Decide when your
support agent can act.

Build checks into
the support flow.

Map the path from a customer conversation to a protected action. Connect voice evidence to policy checks and inspect each step before publishing supported operations.

Choose the checks your flow needs

Add modules from the searchable picker and connect compatible inputs and outputs.

Inspect the path before publishing

Pan, zoom, configure each node and validate the structure of your workflow.

Call your published flow from your app

Save locally in this browser or import and export your workflow as JSON. Publish supported operations as a system with its own API URL and key.

Build a support workflow
AI support workflow · Local draft
FrontdoorStart a conversation
PassportAuthenticate identity
PolicyApply explicit rules
PanAdd moduleConnect100%

Save a draft before publishing supported operations.

Follow the checks
behind each action.

Explore how your support workflow brings voice checks and action rules together. Preview the dashboard with clearly labeled sample activity.

Inspect your support workflow

Inspect the local graph inventory and explore sample system activity.

See what each check contributes

Voiceprint separates authenticity from identity. Policy shows decisions. Gate shows permits and replay controls.

Separate your design from sample activity

Graph counts reflect your local design. Activity, consumption and allocations are explicitly labeled samples.

Explore the dashboard
System overviewSample data
Workflow runs1,284Illustrative activity
Policy decisionsAllow / HoldExplicit rule outcomes
Workflow activitySample · Not live telemetry

A voice check is one step.
The action needs permission.

See how caller evidence, sign-in and action rules contribute to a support decision.

VoiceprintAuthenticity + speaker identity
PulseBudget, history and latency

Gather evidence

Voiceprint checks voice authenticity and speaker identity independently. Pulse brings together scores, trust budget and decision context.

Voice evidence informs a decision. It does not grant access.

Set the rules before
the agent acts.

A support model can propose an action. Policy checks the request against explicit rules. In the demo, Gate controls execution and Ledger records the decision and outcome.

Hold requests that need another check

Deterministic rules can allow, step up, hold or request more speech based on the evidence and action.

Bind approval to the exact request

A short-lived permit is tied to the exact action parameters and can only be consumed once.

Review why an action went ahead

The demo ledger links decisions, evidence references and outcomes in a verifiable hash chain. Raw audio stays outside the ledger.

Explore Policy
An explicit decision pathIllustrative
Voiceprint

Collect authenticity + identity evidence

Passport

Authenticate the principal

Policy

Authorize the exact action

Gate

Verify and consume the permit

Ledger

Record the decision and outcome

Bridge executes sandbox transfers in the demo. Relay supports signed delegation between components owned by the same account. Remote connectors remain planned.

Choose the modules
your support flow needs.

Explore the nine services behind conversation handling, voice checks and controlled actions. Each reference explains the available operations and current limits.

Read the module documentation

Build your next
AI support workflow.

Start in the visual editor. Connect the checks your support agent needs before it can act.